Faq
What should I include in my profile?
Introduce yourself! Share your background (e.g., your industry, your role, a brief summary of your communication goals), what brings you to the Ripple Network, and what you hope to improve or achieve here.
How do I change my profile photo or update my bio?
Head to your account settings, where you can upload a photo and edit your bio at any time.
What are the community guidelines?
Our community guidelines are in place to ensure a positive and productive experience for everyone. They emphasize respectful communication, constructive feedback, and a safe learning environment.
- Respectful Communication: Be kind, considerate, and avoid personal attacks or offensive language.
- Constructive Feedback: Focus on providing helpful and specific suggestions for improvement.
- Relevance: Keep discussions focused on the topics related to the Ripple Network and its purpose.
- No Discrimination or Harassment: Discrimination or harassment of any kind (based on race, gender, etc.) is strictly prohibited.
- Privacy: Respect the privacy of other members and do not share personal information without their consent.
How do I share a practice video?
The best way to share videos on the platform is by uploading them to your own private YouTube channel. This gives you full control over your content while keeping things simple.
Are my videos visible to the public?
No—videos shared within the platform are only visible to Ripple members. Videos on YouTube should be set to “Unlisted” to maintain privacy while still allowing feedback.
How do I ask for feedback on my video?
When you post, let others know:
- What the video is for (e.g., upcoming conference, team presentation)
- What kind of feedback you’d find most helpful (tone, clarity, delivery, etc.)
How many videos can I upload for feedback at one time?
There is no limit to the number of videos you load and request feedbac
Faq – Tech & support
What if I experience a bug or issue on the platform?
Please report it using our Bug Report Form. We’ll address issues as quickly as possible.
Who do I contact if I need help?
Email our support team at support@ripplenetwork.com.
How do I reset my password?
Go to the Account Details tab and you can change your password directly there.
Faq – resources
Are there any courses included in my membership?
Yes! You’ll find audio and video content to help you build skills over time. New materials will be added regularly, so check back often.
How often is new content added?
We add new learning resources and prompts periodically. Keep an eye on updates in the community space or announcements from the team.
Are the courses self-paced?
Yes, the courses are designed to be self-paced to fit your schedule. To get the most out of them, though, we recommend scheduling regular time to work through the modules. They’re packed with valuable insights that build upon each other, and consistent progress will support your learning journey.